Store Policy
Our Return Policy
At Jiyi Tidbits, we want our customers to be completely satisfied with their purchase. If you are not satisfied with your order for any reason, please contact us within 14 days of receiving your order and we will be happy to assist you with a return or exchange. Please note that the product must be in its original condition and packaging, and the customer is responsible for the return shipping fee.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund amount may take several business days to reflect in your account, depending on your bank's policies.
Payment Methods
We accept payment via PAYNOW. Upon order, scan the QR code to make payment. Products will only be shipped upon verification of payment.
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For any queries or issues with payment, drop us an email at jiyitidbits@gmail.com