FAQ

We fulfill all orders from Singapore with free delivery - so no hidden costs!

The general processing time is 24 hours after we have received your order. The average delivery time does not include the processing time.

We will send out your order for delivery by the next working day, and delivery will be to your doorstep in about 2-3 workings days.

After your order is placed, you will receive an email confirmation with your order details. Once we have shipped your order, you will receive a shipping confirmation email with the parcel tracking number and tracking URL.

If you have registered an account with us, you can also follow your delivery by signing in and selecting 'My Orders'. You can also contact us for assistance in tracking your order.